Tenants Services

Tenants Services

At Purple Hat we understand that tenants need to feel at home. Our flexible service means that we understand that sometimes you need to move fast, that you might not want to do that during office hours and that sometimes these things are out of your control. We work hard to make your move into our landlords’ properties as smooth and welcoming as possible.

Once you have moved in we are available by telephone during office hours, our tenant repair service is available online via web and smart phone 24/7 and in the event of a property emergency, reports to our emergency service will ensure we get back to you within four hours.

If you are a tenant looking for a property we recommend the following sites for you to seek advice and guidance:

Looking to rent? Take a look at our current properties

Report a maintenance fault in one of our properties